Contact Us

Whether you have a question about one of our reviews, spotted something that needs updating, or simply want to share feedback, we're glad to hear from you. Our editorial team reviews every message and aims to respond within 48 hours on working days.

Reach the Editorial Team

The quickest way to get a response is by email. Write to us at [email protected] and include as much detail as you can — the more context you give, the faster we can help.

We are based in Great Britain and typically respond Monday to Friday. We do not operate a live-chat or telephone line, so email is the right route for all enquiries.

What You Can Write to Us About

• Review queries — if you believe information in one of our casino write-ups is out of date or inaccurate, tell us the site name and what you think has changed. We fact-check our pages regularly, and reader reports help us stay current.
• Suggestions — if there is a non-Gamstop casino you think we should research and consider for inclusion, you are welcome to put it forward. We make no guarantees of coverage, and our editorial decisions are independent.
• Corrections — factual errors, broken links, outdated offers or anything else that does not look right. Please include the page URL where possible.
• Partnership and advertising enquiries — we accept limited commercial partnerships. Any relationship of that kind is disclosed on the relevant page and does not influence editorial ratings or rankings.
• Responsible gambling concerns — if you or someone you know is struggling, our responsible gambling page lists the organisations best placed to help. We are a content team, not a counselling service, but we will point you in the right direction.

About Our Reviews

Every casino listed on Sites Not On Gamstop has been researched and verified by our editorial team. We do not claim to have deposited or played at every site we cover; what we do is examine licensing information, published terms and conditions, bonus structures, payment options and user-reported experiences before reaching an assessment.

If you have first-hand experience — positive or negative — with any of the sites we cover, your account is genuinely useful to us. Practical, specific feedback helps us keep our write-ups honest and current. You can read more about how we work on our about us page.

Editorial Independence

Sites Not On Gamstop earns commission when readers follow links to casino sites and sign up. That commercial arrangement does not determine which sites are featured or how they are rated — our rankings reflect our editorial assessment only. If you believe a listing is unfair or that we have missed something material, please write to us. We take those messages seriously.

For a full explanation of how our site operates, see our terms and conditions.

Response Times

We read everything sent to [email protected]. Not every message will receive a detailed reply, but corrections and queries always do.